Policies & NDIS Information

Policies

Privacy

At Balanced Coordination Support Services, we value your privacy and are committed to protecting the confidentiality of your personal information. Our Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. We collect only the necessary information required to provide you with our services, and we will never share your personal information with third parties without your consent. We implement security measures to protect your data from unauthorised access and maintain its integrity. By using our services, you consent to the terms and conditions of this Privacy Policy. Your trust is of utmost importance to us, and we are dedicated to ensuring the privacy and security of your information.

Duty of Care and Dignity of Risk

At Balanced Coordination Support Services, we recognise the importance of balancing the duty of care with the concept of dignity of risk. We have a responsibility to ensure the safety and well-being of the individuals we work with, while also respecting their autonomy and right to make choices that may involve some level of risk. Our duty of care is fixed in providing a safe and nurturing environment, implementing appropriate safeguards, and ensuring that individuals receive the support and care they need. We also understand that individuals have the right to make choices and take risks that align with their personal goals, preferences, and aspirations. We believe in promoting and supporting the dignity of risk, allowing individuals to make informed decisions and experience personal growth, independence, and self-determination. Our approach combines careful assessment, ongoing communication, and collaboration with individuals, their families, and support networks to strike a balance between safety and the pursuit of personal goals. We continuously evaluate and review our practices to ensure that the duty of care and the promotion of dignity of risk are effectively integrated into our services. Our commitment is to empower individuals to live fulfilling lives, respecting their rights and dignity while providing a safe and supportive environment.

Safeguarding against abuse or neglect

At Balanced Coordination Support Services, we are dedicated to creating a safe and secure environment for all individuals who interact with our services. We have implemented comprehensive measures to safeguard against abuse, assault, or neglect. We strictly adhere to legal requirements and industry best practices to prevent any form of harm or mistreatment. Our staff have training to recognise signs of abuse or neglect, and we have established clear reporting procedures to ensure prompt action in case of any suspicion or disclosure. We prioritise the well-being and dignity of every individual and are committed to maintaining a culture of safety and respect. Any reported incidents are taken seriously, and thoroughly investigated, and appropriate measures are promptly implemented to protect the affected individuals. Our goal is to provide an environment that promotes trust, support, and protection for all those we work with.
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NDIS Information

NDIS - click here

NDIS Access and Eligibility - click here

NDIS Information for Participants - click here

NDIS Information for Community - click here

NDIS Commission - click here

National Disability Service - click here

NDIS Support Calculator Tool - click here